Retain Customers and Secure Profits

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Retain Customers and Secure Profits
By James Chittenden

Warren Buffet said, “If you don’t find a way to make money while you sleep, you will work until you die.”

Imagine owning a business that delivers so well that customers are happily swiping their debit cards, buying from you while you sleep.

In this book, we will develop a plan to help you create exactly that. The operationally greatest businesses are loved by their customers and churn out profits for their owners 24 hours a day, seven days a week.

These are businesses that you use regularly. As a customer, you receive consistent, reliable service every time you visit. You may even admire these businesses.

They too started small. Over time, they created excellent systems that enable them to provide you with great service today. This book will teach you how to create systems, and walk you through with worksheets as you design your own operations plan.

Systems provide consistency, which attracts repeat business. Do it right, and you will have a sound plan to operate your business.

This book is a bit of an investment. However, if you follow the process to the end and we guarantee that you will own a profitable, high quality business that hums with productivity.


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